Epic cannot provide refunds for purchases made outside of the Epic Games Store.įor purchases marked “self-refundable”, you can refund the item online by yourself.
Also, most in-app purchases are non-refundable. Products that include virtual currency or other consumables are marked “non-refundable” and are not eligible for refund. If a game or product is marked as "non-refundable", then it is not eligible for a refund. Games and products you purchase through the Epic Games Store are generally eligible for a refund. What types of products can I return for a refund? Below you’ll find all the info on what you can refund, when you can refund, and how to begin the process. If you’ve recently made a purchase through the Epic Games Store and want a refund, you’re in the right place. Don’t like what you bought? Read on for how to return your purchase for a refund.
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